2020 saw a slowing of daily life and more opportunity for reflection – on how things have been and how they should be going forward.  Many are joining a chorus of change to advocate that, even when Covid-19 is but part of our history, life cannot go back to the way it was before.  A brewing consequence of this may be increased scrutiny of businesses, the senior individuals who lead them, and the choices they make.

In our second episode, CMS Scotland’s Roland Smyth and Emma Boffey are joined by Ben Trust to discuss what this is likely to mean for hospitality and tourism businesses in Scotland.  

And David Kemp from Gleneagles tells us about the hotel’s highs and lows of 2020, how those sit within its 96 year history, and the steps it’s taken to give back to the community.